About our Reseller programs

When you team with us, you reap the benefits of our extensive line of products, multiple pricing programs, and unrivaled support services that focus on you—and your customers. We’re committed to working with you, the Reseller, and have an extensive program designed for your success. It starts with products and profits and extends to our dedicated Reseller Support Team and free Tech Support experts. Our goal is simple: We want you to consider us an important part of your business.

We offer steep Reseller discounts with five discount levels and many sale programs to fit your exact needs. Learn more about the advantages of being a Black Box reseller. Download the Black Box Reseller Program brochure.

And, you can now access the most current information, pricing, and inventory on our entire product line. We’ve set up daily data feeds so you can easily integrate our products into your database, back-end system, and even your Web site.

• Receive the latest product information on more than 25,000 networking and infrastructure products.
• Get daily pricing, inventory, and product information updates.
• Integrate Black Box products into your back-end quoting and ordering system.
• Simplify your quoting and purchasing process—all the info you need is right at your fingertips.
• Upload the entire Black Box product line to your Web site.

Black Box and Cisco: Steps to success

In the video below, watch how we leverage Cisco’s Steps to Success engagement and deployment methodologies, best practices, and technical resources. This enables us to sell, deliver, and support our clients’ Cisco Advanced Technology solutions better. This inherent approach helps deliver exceptional project management and customer support.

How to select a VoIP solution

Selecting a VoIP solution for an organization encompasses an array of decision making regarding cost and serviceability.

Cost Considerations
Small businesses often don’t have the same options in adopting new technologies as large businesses do. Funds and resources restrict decision making for small businesses. VoIP can offer significant cost reduction and a number of other features that are otherwise unaffordable. Traditional phone services cost a small business around three times more per employee. VoIP service providers recognize this emerging market in SMB and now offer packages tailored to SMBs. The initial investment in VoIP remains the most important challenge.

There are four cost sources:
• IP phone terminals
• Core infrastructure for call handling
• Service
• License fees (ongoing)

IP phones today are the most expensive element of the overall solution. However, many vendors are emerging with cheaper alternatives that fit the bill for small business.

Hybrid PBX & VoIP Gateway: Enables your office to communicate through both telephone and VoIP lines.

The core infrastructure for today’s VoIP is heading towards a bundle offering, where one box contains multiple call-handling elements plus inherited features from a traditional PBX. An IP PBX, such as ours, could provide an optimal solution that is cost effective and efficient.

Video Case Study: Eisner Pediatrics

This is the third (and last) in a series of posts about our communications and infrastructure technologies.

The CIO of Eisner Pediatric & Family Medical Center discusses how we helped upgrade his twenty-year-old infrastructure and communications system. Using a Cisco platform, we implemented a reliable and scalable solution that “makes my life much easier and my IT staff much happier.” Now he can focus on what really matters—a better work environment to provide quality care for patients.

How do you compare to other executives in the cloud, social, and mobile frontiers?

For the second year in a row, Black Box made the InformationWeek 500 list of the nation’s most innovative users of business technology.

In the latest issue of their magazine, InformationWeek surveyed over 500 executives. Through this survey they were able to identify the top IT initiatives from 2011 to 2012.

In terms of cloud adoption, 85% of executives said they’re using software-as-a-service (SSaS), as opposed to just 79% in 2011. In 2011, 19% we’re using platform-as-a-service (Microsoft Windows Azure, Google App Engine, etc.). That number increased to 27% in 2012.

Also growing is social strategy. 55% of executives allow unfiltered customer comments via social networks or a website. Sentiment analytics programs used to track comments on social networks are now used by 29% of executives. Close to 70% of executives said they have, or are in pilot testing for, an internal social network for employee use only. Three quarters of those surveyed said they have no plans to block employees’ access to public social networking sites.

The survey also broke down the top three areas of innovation in 2012: Making business processes more efficient (49%), introducing new IT-led products and services for customers (46%), and getting better business intelligence to more employees, more quickly (40%).