Choosing the right headset

Headsets are ideal for all types of environments. Our entire inbound and outbound our sales team uses them, and when you’re on the phone for hours at a time, the last thing you want is a crick in your neck. Also, more and more states are prohibiting drivers from using handheld cell phones while driving (to see if your state is on the list check out the Governors Highway Safety Association State Cell Phone and Texting Laws).

Choosing the right headset depends on your needs.

For the office
First, do you need a monaural, binaural, or stereo headset? Monaural headsets have only one earpiece, making it easy to have over-the-phone conversations as well as face-to-face interactions, such as in a busy call center setting (see models HS402A or 64338-31). Binaural headsets have two earpieces, which are on the same audio channel (2009-820-105). They are great when a user needs to have long, over-the-phone conversations. Stereo headpieces also have two earpieces, but operate on distinct audio channels. These last types of earpieces are best for listening to music on your iPod® or other MP3 player.

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