Now Named an Avaya Channel Partner

Black Box Network Services has become a Silver-certified Avaya
Channel Partner, expanding our capabilities as communications integrator. Now, our
teams of highly skilled
technicians are authorized to design, install, and maintain Avaya’s
state-of-the-art business communications systems, helping enterprises of all
sizes greatly enhance their business operations with advanced unified
communications, collaboration, and contact center solutions.

“Avaya Channel Partners are critical
to the success of our business,” said Carol Giles Neslund, vice president,
North American Channels, Avaya. “They deliver value, innovation, and service to
Avaya customers. Black Box
is well known for its deep technical expertise, extensive coverage, and high
client satisfaction rate and will play an important role as we grow our channel
sales.  Avaya’s channel certification
program helps us ensure that customers have a consistent, quality experience
from purchase through implementation and ongoing support.”

“We are very excited to become an
Avaya Channel Partner,” said Terry Blakemore, Black Box’s president and chief
executive officer. “As a market leader in the enterprise communications space,
the addition of Avaya’s cutting edge solutions to our portfolio creates another
very compelling technology option for enterprise customers.”

According to Christine Tenneson,
Research Director at Gartner,
integrators are a crucial part of the enterprise communications value
proposition. Having a close-knit partnership with your client is invaluable to
the manufacturer as well. By encouraging and maintaining these important
relationships, only the best options are available to your clients.

We believe that diversification is a
key element in today’s multi-vendor environment. Communications
integrators with diverse portfolios, like us, can offer clients more choices. The
Silver-certified status recognizes our capabilities in the sale, design,
implementation and maintenance of Avaya systems, software, and solutions.


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